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FREQUENTLY ASKED QUESTIONS

  • Do you deliver?

    • Yes we do.  There is a standard fee of $40 for orders within a 20km radius of Koroit, Vic.  We offer free delivery on orders within a 20km radius that are priced at $600 or more.  Contact us for delivery charges to your area.

 

  • Can I collect?

    • Definitely.  We will arrange an appointment time with you for collection of your order. 

 

  • How much notice do you need?

    • We would prefer at least 4 week's notice, but contact us anytime and we will endeavour to fit you in.

 

  • How much deposit is required?

    • A non-refundable and non-transferable deposit equal to 50% of the total cost of the order is required to secure the booking.  No booking will be confirmed without payment of the deposit.

 

  • Do you hold wedding consultations?

    • Yes, they are a very important process in ensuring your perfect wedding cake.  Please see our Wedding Consultations page for further information.

 

 

  • Where is your shop?

    • Sorry, we don't have a shop.  Cakes by Ade is a family business operated from a residential address.  We can arrange a design consultation with you, strictly by appointment only, although most celebration and novelty cakes can be finalised over the phone or by email.

 

 

  • Are you registered with the local council

    • Yes, Cakes by Ade is fully registered with Moyne Shire Council.

 


 

Please ensure you are familiar with our Terms & Conditions when ordering your cake. A copy will be attached to all order confirmations and invoices.

 

 

 

 

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